FREQUENTLY ASKED
QUESTIONS
Q:
What is DrugPlace?
A:
DrugPlace is a mail-order pharmacy that provides name brands and generic prescription
medications.
Q:
Does DrugPlace carry only prescription medications?
A:
In
addition to prescription medications, DrugPlace also
carries a full line of vitamins, diabetic, respiratory and
ostomy products as well as pet medications.
Q:
How do I register to use DrugPlace
pharmacy?
A:
Register by calling
toll-free 1-877-599-8050. This phone line is open 24
hours a day, seven days a week to take your calls.
Q: Can
I purchase more than one-month supply of medications at a
time?
A:
If you have medication that you take regularly, DrugPlace offers great value in buying 3 months
supply at a time.
Q:
What is a generic drug?
A:
A generic drug has the same
qualities and is the equivalent of a brand name drug, only
it is greatly reduced in price.
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Q: How
do I receive my medications?
A:
All orders
are safely and conveniently delivered directly to your
home or office.
Q: Are
there shipping or delivery charges added to the cost of my
medication?
A:
At
DrugPlace, there is never any charge for shipping or
delivery.
Q:
What forms of payment does DrugPlace accept?
A:
DrugPlace
accepts all major credit cards, personal
checks, money orders and cashier's checks.
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Q:
When can I call to order my medications?
A:
DrugPlace’s
friendly and knowledgeable representatives are available
to take your call 24 hours a day, seven days a week.
Q: Is
there a DrugPlace pharmacist I can speak with?
A:
Our pharmacist is
available to answer your questions Monday through
Friday, from 9 a.m. to 5 p.m. CST.
Q:
Will DrugPlace keep my personal information confidential?
A:
DrugPlace will
not sell or market any personal information of our
members or their families.
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